Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!! BASIC TRAINING COURSE
INTRODUCTION
ACCESSING THE SYSTEM
SIGN
ON
|
SON/ZXX
|
SIGN
OFF
|
SOF
|
CHANGE
AREA
|
S<AREA>
|
CHECK
FOR ACTIVE WORKING AREA
|
OP/W*
|
CORRECT
DOUBLE SIGN ON OR ERROR IN SIGN ON
|
SAI/XXXX
|
ENCODE AND DECODE
COUNTRY
|
.LE<COUNTRY
NAME>
|
.LD<COUNTRY
CODE>
|
AIRLINES
|
.AE<AIRLINE
NAME>
|
.AD<AIRLINE
CODE>
|
CITY
|
.CE<CITY
NAME>
|
.CD<CITY
CODE>
|
DISPLAY
DETAILED RECORD
|
.AR<AIRLINE
CODE>
|
|
AIRPORT
INFORMATION
|
.CR<CITY
CODE>
|
|
DISPLAY
ALL COUNTRY DIVIDED INTO REGIONS
|
.RD
|
|
DISPLAY
ALL THE STATES OF THE COUNTRY
|
.RD<COUNTRY
CODE>
|
|
GIS (GALILEO INFORMATION SYSTEM)
DISPLAY
CHAPTER INDEX
|
GG*
|
DISPLAY
CHAPTER BY NUMBER OR NAME
|
GC*50
OR GC*CURRENCY
|
DISPLAY
PAGE OF CURRENT CHAPTER
|
GP*20
|
RELAY
- COMPANION
- RESPONSE CAPTURE
LOCAL TIME
DISPLAY
LOCAL TIME
|
@LT
|
LOCAL
TIME OF SPECIFIC CITY
|
@LT<CITY
CODE>
|
LOCAL
TIME ON SPECIFIC DATE
|
@LT<CITY
CODE><DDMMMYY>
|
MAPS
DISPLAY
MAPS
|
C*MAP/<COUNTRY
NAME>
|
DISPLAY CURRENCY
DISPLAY
CURRENCY AND COUNTRY CODE
|
FBT*
|
DISPLAY
CURRENCY BY COUNTRY CODE
|
FBT*NP
|
CURRENCY
CONVERSION
|
FZI<CURRENCY
CODE><AMOUNT><CURRENCY CODE>
|
TIMETABLE
CONVERT
DISPLAYED AVAILABILITY TO TIME TABLE DISPLAY
|
TT
|
TIMETABLE
FROM TODAY
|
TT<CITY
PAIR>
|
TIMETABLE
FOR SPECIFIED CARRIER AND DATE
|
TT<DATE><CITY
PAIR>/<CARRIER CODE>
|
CHECK
RETURN TIME TABLE ON SPECIFIC AIRLINE
|
TTR/<CARRIER
CODE
|
MINIMUM CONNECTING TIME
DISPLAY
FILL IN FORMAT FOR MINIMUM CONNECTING TIME
|
DCT
|
DISPLAY
MINIMUM CONNECTING TIME
|
DCT<CITY
CODE>
|
DISPLAY
ROUTING FROM ONE PLACE TO ANOTHER
|
DCP<CITY
PAIR>
|
AVAILABILITY
GENERAL
AIR AVAILABILITY
|
A<DATE><CITY
PAIR>
|
CARRIER
SPECIFIC AIR AVAILABILITY
|
A<DATE><CITY
PAIR>/<CARRIER CODE>
|
CARRIER
SPECIFIC AIR AVAILABILITY THROUGH DIRECT ACCESS
|
A<DATE><CITY
PAIR>*<CARRIER CODE>
|
AVAILABILITY
THROUGH DIRECT ACCESS VIA SPECIFIC CITY
|
A<DATE><CITY
PAIR>.<VIA CITY>*<CARRIER CODE>
|
FOR
MORE CLASSES
|
A@#<LINE
NO>
|
FOR
1 DAY LATER
|
A#1*<CARRIER>
|
FOR
1 DAY BEFORE
|
A-1*<CARRIER>
|
SELLING SEGMENT
SELL
SEATS
|
0<NO.
OF SEATS><CLASS OF SERVICE><LINE NO>
|
SELL
SEATS ON CONNECTING FLIGHTS IN SAME CLASS
|
0<NO.
OF SEATS><CLASS OF SERVICE><LINE NO>*
|
SELL
SEATS ON CONNECTING FLIGHTS IN DIFFERENT CLASS
|
0<NO.
OF SEATS><CLASS OF SERVICE><LINE NO><CLASS OF
SERVICE><LINE NO>
|
DIRECT
SELL
|
0<CARRIER
CODE><FLIGHT NO.><CLASS><DATE><CITY PAIR>NN<NO.
OF PAX>
|
PASSIVE
SELL
|
0<CARRIER
CODE><FLIGHT NO.><CLASS><DATE><CITY PAIR>AK<NO.
OF PAX>
|
OPEN
SELL.
|
0<CARRIER
CODE>OPEN<CLASS><CITY PAIR>NO<NO. OF PAX>
|
BOOK
SEGMENT WHEN WAITLIST CLOSED
|
0<CARRIER
& FLT NO><CLASS><DATE><CITY PAIR>IN
<PAX
NO>
|
ARNK
OR SURFACE
|
Y
|
CREATING BOOKING FILE:
I) NAME FIELD
ONE
NAME AND SURNAME
|
N.<SURNAME>/<FIRST
NAME><INITIAL>
|
MULTIPLE
NAMES AND SAME SURNAMES
|
N.<NO
OF PAX WITH SAME SURNAME><SURNAME>/<FIRST NAME><INITIAL>/<FIRST
NAME><INITIAL>
|
CREATE
AN INFANT NAME
|
N.I/<SURNAME>/<FIRST
NAME><INITIAL> *DOB
|
CREATE
A CHILD NAME
|
N.<SURNAME>/<FIRST
NAME><INITIAL>*P-C05
|
GROUP
NAME
|
N.G/<NO
OF PAX><GROUP NAME>
|
CHANGE
FIRST NAME OF A BOOKING FILE
|
N.P1@<SURNAME>/<FIRST
NAME><INITIAL>
|
DELETE
SECOND NAME OF A BOOKING FILE
|
N.P2@
|
DISPLAY
ALL NAME ONLY
|
*N
|
II) PHONE FIELD
CREATE
AGENT CONTACT NUMBER WITH AGENT'S REFERENCE
|
P.T*<AGENCY
NAME><PHONE NO>REF <REF NAME>
|
CREATE
PAX'S BUSINESS CONTACT
|
P.<CITY
CODE>B*<NAME><PHONE NO>
|
CHANGE
SECOND PHONE ITEM OF A BOOKING FILE
|
P.2@B*<NAME><PHONE
NO>
|
DELETE
SECOND PHONE ITEM OF A BOOKING FILE
|
P.2@
|
III) TICKETING FIELD
MINIMUM
INPUT TO INDICATE THAT BOOKING IS TICKETED
|
T.T*
|
TICKETING
TIME LIMIT
|
T.TAU/<DATE>/<TIME>
|
CHANGE
A TIME LIMIT
|
T.@TAU/<DATE>/<TIME>
|
CHANGE
TIME LIMIT TO TICKETED
|
T.@T*
|
DELETE
TICKETING FIELD
|
T.@
|
IV) RECEIVED FIELD
CREATE
A RECEIVED FIELD
|
R.<NAME>
|
DELETE
A RECEIVED FIELD
|
R.@
|
CHANGE
A RECEIVED FIELD
|
R.@<NAME>
|
V) END TRANSACTION
END
TRANSACTION
|
E
|
END
TRANSACTION AND RETRIEVE PNR
|
ER
|
RETRIEVING BOOKINGS
RETRIEVE
BF BY RECORD LOCATOR OR PNR
|
*<PNR
NUMBER>
|
RETRIEVE
BF BY NAME
|
*-<SURNAME>/<NAME>
|
RETRIEVE
BF BY INFANT NAME
|
*-I/<NAME>
|
RETRIEVE
GROUP BF
|
*-G/<GROUP
NAME>
|
REDISPLAY
BOOKING FILE ONLY
|
*R
|
REDISPLAY
ALL HIDDEN DATA OF BF
|
*ALL
|
BF
LIST ON SPECIFIC DATE
|
LD/ALL/<DATE>-D
|
BF
LIST ON SPECIFIC DATE AND SPECIFIC CARRIER
|
LD/ALL/<CARRIER
CODE>/<DATE>-D
|
OPTIONAL FIELDS:
OTHER SUPLIMENTARY
INFORMATION (OSI)
ADVISE
ALL AIRLINES IN PNR
|
SI.<AIRLINE
CODE>*<FREE TEXT>
|
ADVISE
AN AIRLINE ABOUT PAX IS VIP
|
SI.<AIRLINE
CODE>*VIP <SURNAME>/<NAME> <INITIAL><POST>
|
CHANGE
OSI FIELD
|
SI.<LINE
NO>@<CARRIER CODE>*<FREE TEXT>
|
DELETE
OSI
|
SI.<LINE
NO>@
|
DELETE
OSI IN RANGE
|
SI.<LINE
NO> - <LINE NO>@
|
VENDOR REMARKS
SEND
A VENDOR REMARK TO AIRLINE
|
V.A<CARRIER
CODE>*<FREE TEXT> RF <NAME>
|
CHANGE
VENDOR REMARKS
|
V.<LINE
NO>@A<CARRIER CODE>*<FREE TEXT>
|
DELETE
VENDOR REMARKS IN RANGE
|
V.<LINE
NO> - <LINE NO>@
|
DISPLAY
ALL INCOMING AND OUTGOING VENDOR REMARKS
|
*VR
|
NOTE PAD REMARKS
INPUT
REMARKS
|
NP.<FREE
TEXT>
|
DELETE
|
NP.<LINE
NO>@
|
CHANGE
|
NP.<LINE
NO>@<FREE TEXT>
|
TICKETING
CHECK
HOW TO INSERT TICKET NUMBER ON SV OR MH
|
GC*200/5/SV
OR GC*200/5/MH
|
GIVE
SSR CARRIER'S TICKET NUMBER (TICKET NO. MUST BE WITH CHECK DIGIT NO.)
|
SI.P1/TKNM*<TICKET
NO.> (SINGLE TICKET NO.)
|
GIVE
SSR CARRIER'S CONJUNCTION TICKET NUMBER
|
SI.P1/TKNM*<TICKET
NO.>-<TICKET NO.>
SI.P1/TKNM*<TICKET
NO.>/<TICKET NO.>
|
GIVE
OSI CARRIER'S TICKET NUMBER
|
SI.<CARRIER
CODE>*TKNM<TICKET NO.>
SI.<CARRIER
CODE>*TKNM<TICKET NO.>
|
SERIAL
AND BREAK TICKET NO.
|
SI.<CARRIER
CODE>*TKNM<TICKET NO>-<TICKET NO>
SI.<CARRIER
CODE>*TKNM<TICKET NO>/<TICKET NO>
|
TO
INSERT AN INFANT TICKET NUMBER
|
SI.<CARRIER
CODE>*TKNM<TICKET NO.>/INF
|
MANUAL SSR DATA
APIS (ADVANCE
PASSENGER INFORMATION)PASSING PASSPORT DETAILS.
|
SI.P1/DOCS*P/PPTYPE/PPNO/POI/DOB/GENDER/PP
EXP DATE/LASTNAME/FIRSTNAME
|
CHANGE STATUS OF SEGMENT
CHANGE
STATUS OF SEGMENTS FROM TK/KK/KL TO HK
|
@<SEG
NO>HK OR @2-4HK>
|
CHANGE
STATUS OF SEGMENTS FROM HK TO RR
|
<@1RR
OR @1-2RR>
|
CANCEL AIR SEGMENT
CANCEL
ENTIRE ITINERARY
|
XI
|
CANCEL
ONLY ONE SEGMENT
|
X<SEGMENT
NO.>
|
CANCEL
TWO DIFFERENT SEGMENTS
|
X<SEGMENT
NO.>.<SEGMENT NO.>
|
CANCEL
SIMULTANEOUS SEGMENTS
|
X<SEGMENT
NO.>-<SEGMENT NO.>
|
CANCEL
SERIAL SEGMENTS WITH ONE DIFFERENT SEGMENT
|
X<SEG.
NO.>-<SEG. NO.>.<SEG. NO.>
|
ITINERARY MODIFICATIONS
REBOOK
SEGMENT
|
@<SEG
NO.>/<CARRIER CODE><FLIGHT NO.>
|
REBOOK
SERIAL SEGMENTS WITH ONE DIFFERENT SEGMENT
|
@2-4.7/Y
|
REBOOK
ENTIRE ITINERARY TO UNIQUE CLASS
|
@A/<CLASS>
|
REBOOK
ENTIRE ITINERARY FOR PAX.
|
@A/<NO.
OF PAX>
|
REBOOK
SEGMENT FOR PAX.
|
@<NO.
OF SEG>/<NO. OF PAX>
|
MOVE
ONE SEGMENT TO FOLLOW ANOTHER SEGMENT
|
@<NO.
OF SEG>S<NO. OF ANOTHER SEG>
|
SEND EMAIL
TYPE
E-MAIL ADDRESS
|
MT.<EMAIL
ADDRESS>
|
SEND
EMAIL TO DEFAULT ADDRESS
|
EM
|
SEND
E-MAIL TO DEFAULT ADDRESS AND RETRIEVE BOOKING
|
ERM
|
SENDING
E-MAIL USING WEB SITE
|
WWW.VIEWTRIP.COM
|
FLIGHT INFORMATION
DISPLAY
DETAILS OF THE FLIGHT ON SEGMENT 3 OF A BF
|
TTB3
|
DISPLAY
DETAILS OF THE FLIGHT ON LINE 3 OF AVAILABILITY
|
TTL3
|
CLONE PNR
COPY
ALL SEGMENTS
|
RESALL
|
COPY
ALL CUSTOMER DATA
|
REALL
|
COPY
ALL SEGMENTS AND CUSTOMER DATA
|
REALLSALL
|
MILEAGE MEMBERSHIP FIELD
DISPLAY
A LIST OF AIRLINES HAVING MILEAGE MEMBERSHIP AGREEMENT TABLE.
|
M*ALL
|
DISPLAY
MILEAGE MEMBERSHIP AGREEMENT TABLE FOR TG
|
M*TG
|
ENTER
GF MEMBERSHIP CARD FOR PAX 5 IN CASE OF MORE THAN 2PAX
|
M.P5/GF12342324
|
ENTER
MULTIPLE MILEAGE CARD NO FOR PAX 2, SPECIFYING CROSS ACTUAL PARTICIPANTS LH,
UA AND AC WHO ARE LISTED IN TG MILEAGE TABLE.
|
M.P2/TG123555/LH/UA/AC
|
ENTER
MULTIPLE CARD NUMBER
|
M.P2/TG5547646-EK6645445
|
DELETE
MILEAGE MEMBERSHIP DATA FOR ALL PAX
|
M.@
|
DELETE
ALL MILAEGE MEMBERSHIP[P DATA FOR PAX 2
|
M.2@
|
ADVANCE SEAT RESERVATION
DISPLAY
SEAT CONFIGURATION MAP FOR SEGMENTS3
|
SM*S3
|
DISPLAY
A LIST OF SEAT CHARACTERISTICS
|
SC*
|
DISPLAY
SEAT AVAILABILITY MAP FOR SEGMENT 4
|
SA*S4
|
RESERVE
NON SMOKING ASILE SEATS FOR PASSENGER 2 AND 4 ON ALL SEGMENTS
|
S.P2.4/NA
|
RESERVE
NON SMOKING WINDOW SEAT PASSENGER 3 AND ALL SEGMENT
|
S.P3/NW
|
RESERVE
SEATS 11A THROUGH 11C FOR PASSENGERS ON ALL SEGMENTS
|
S.11A-C
|
CANCEL
SEATS FOR ALL PASSENGERS ON ALL SEGMENTS
|
S.@
|
CANCEL
SEATS FOR PASSENGER 2 ON ALL SEGMENTS
|
S.P2@
|
DISPLAY
SEAT RESERVATION CURRENTLY HOLD
|
*SD
|
CHANGE
SEAT STATUS CODE TO HK
|
S.@*HK
|
DIVIDE BOOKING FILE
DIVIDE
NAME
|
DP<NAME
NO>
|
DIVIDE
NAME FROM GROUP BOOKING
|
DG/<NO
OF PAX> OR DG/<NO OF PAX>.P<NAME NO>
|
NOTES: FILE ENTRY F IS DONE TO
FILE THE DIVIDED PNR. RECEIVED FORM AND END TRANSACTION HAS TO BE DONE TO SAVE
THE MODIFICATION.
QUEUES
COUNT
ALL QUEUES
|
QCA
|
ACCESS
QUEUE 27
|
Q/27
|
MOVE
TO NEXT PNR QUEUE
|
I
|
REMOVE
PNR FROM QUEUE
|
QR
|
SIGN
OUT OF QUEUE AND IGNORE BF
|
QXI
|
SEND
MESSAGE TO GENERAL MESSAGE QUEUE
|
QEM
|
PLACE
PNR ON OWN QUEUE 35
|
QEB/35
|
PLACE
PNR ON ISSUING AGENCY’S QUEUE
|
QEB/<AGENCY
ID>/45|46|47
|
PRINTING
PNR
ITINERARY PRINTING
RETRIEVE THE
PNR
CONNECT PRINT MANAGER
- GIVE ENTRY
------------*ALL
GIVE ENTRY----TKPDID
- CAPTURE IT IN NOTE
PAD
PRINT ALL BOOKING FILE DATA ---P-*ALL
- GIVE PRINT
COMMAND CTRL+B
(SCREEN PRINT
FARE DISPLAY
FARE
DISPLAY
|
FD<DATE><CITY
PAIR>
|
FOLLOW-UP
ENTRIES
|
|
CARRIER
SPECIFIC FARE DISPLAY
|
FD/BA
|
FARE
DISPLAY FOR ONE WAY OR RETURN
|
FD-OW
OR -RT
|
FARE
DISPLAY FOR CHILD OR INFANT OR ADULT
|
FD*CH
OR IN OR AD
|
CHANGE
DESTINATION POINT
|
FDDAMS
|
CHANGE
ORIGIN POINT
|
FDOLAX
|
FARE QUOTE (ITINERARY PRICING)
QUOTE
APPLICABLE ADULT FARE FOR ALL PASSENGERS, ALL SEGMENTS, IN THE CLASS BOOKED
(BASIC ENTRY)
|
FQ
OR FQ:USD(FOR USD FARE)
|
QUOTE
A BEST BUY FARE (BASIC ENTRY)
|
FQBB
OR FQBB:USD
|
QUOTE
FOR PASSENGERS 1 THROUGH 4 WITH PLATING CARRIER BA
|
FQP1-4/CBA
|
QUOTE
FOR PASSENGERS 1 THROUGH 3 ADULT FARE,4 CHILD FARE &5 INFANT FARE WITH
PLATING CARRIER AA
|
FQP13*AD.4*CH.5*IN
|
QUOTE
FOR PASSENGER 1 CHILD FARE
|
FQP1*CH
|
QUOTE
A BEST BUY FARE FOR PASSENGER 1 ADULT,2 CHILD & 3 INFANT WITH PLATING
CARRIER UA
|
FQBBP1*AD.2*CH.3*IN/CUA
|
QUOTE
FOR SEGMENTS 2 THOUGH 4
|
FQS2-4
|
QUOTE
A BEST BUY FARE FOR SEGMENTS 2 AND 4
|
FQBBS2.4
|
FARE
QUOTE WITH STOPOVER AT SEGMENTS 2 AND 4
|
FQO2.5
|
QUOTE
FOR PASSENGERS 1 & 4 WITH PLATING CARRIER BA & WITH STOPOVER AT
SEGMENTS 2 & 6
|
FQP1.4/CBA/O2.6
|
SPECIFIED
SELLING AND TICKETING COUNTRIES IF OTHER THAN OWN SOLD IN INDIA TICKET IN
BANGLADESH
|
FQ.DELDAC
|
FARE
QUOTE EXEMPTING ALL TAXES
|
FQTE
|
FARE
QUOTE EXEMPTING SPECIFIC UT TAXES
|
FQTE-UT
|
FARE
QUOTE EXEMPTING ALL TAXES FOR A COUNTRY IN ( INDIA)
|
FQTE-IN*
|
FOLLOW
UP ENTRIES
|
|
REDISPLAY
FARE QUOTE
|
FQ*
|
REDISPLAY
FARE QUOTE BEST BUY
|
FQBB*
|
REBOOK
BEST BUY ITINERARY
|
FQBBK
|
CANCEL
ALL FIELD FARES
|
FXALL
|
CANCEL
ALL FILED FARES 2
|
FX2
|
FARE SHOPPING WITHOUT A BOOKING FILE
FARE
SHOPPING FOR ONE WAY IN USD
|
FSKTM01JULLHR|:USD
|
FARE
SHOPPING FOR ROUND TRIP IN USD
|
FSKTM01JULLHR30JULKTM|:USD
|
FARE
SHOPPING FOR 3 PASSENGER
|
FS3KTM01JULLHR
|
FARE SHOPPING LOWEST SEARCH REGARDLESS OF
FLIGHT AVAILABILITY
FARE
SHOPPING FOR ONE WAY IN USD
|
FSAKTM01JULLHR|:USD
|
FARE
SHOPPING FOR ROUND TRIP IN USD
|
FSAKTM01JULLHR30JULKTM|:USD
|
FARE QUOTE PLANNER
QUOTE
FOR UNBOOKED ROUTING ON ANY CARRIER AND ANY CLASS
|
FQP<CITY
PAIR><ORIGINATING CITY>
|
QUOTE
FOR UNBOOKED ROUTING USING SPECIFIC CARRIER IN SPECIFIC CLASS
|
FQP<ORIGINATING
CITY>|<CARRIER CODE>.<CLASS><DESTINATION>
|
NOTE: FOR CARRIER
+YY FOR NO STOPOVER
X- FOR SURFACE -- --
PAST DATE QUICK RETRIEVAL
RETRIEVE
BF BY RECORD LOCATOR
|
PQ/R-PNR
|
RETRIEVE
BF BY A DATE AND NAME
|
PQ/31DEC04-GURUNG
|
RETRIEVE
BF BY DATE RANGE AND NAME
|
PQ/01DEC04-31DEC04-GURUNG
|
DISPLAY HISTORY
DISPLAY
ALL HISTORY OF PNR.
|
*H
|
DISPLAY
HISTORY OF SERVICE INFORMATIONS.
|
*HSI
|
VIEW PNR (SQ / CX / MH)
TO
GO INTO CX SYSTEM
|
@@CX/VIEW
PNR
|
DISPLAY
CX PNR
|
*<CX
PNR>
|
DROP
OUT FROM CX SYSTEM
|
I
OR @@1G
|
CLAIM GULF PNR
TO
CLAIM GF PNR
|
C/<AIRLINE
CODE > *<AIRLINE PNR>
|
|||
C/<AIRLINE
CODE>/OK
|
||||
CLAIM QF / KQ / LH PNR
TO
BE DONE BY AIRLINES
|
ES/P<PCC>-B
|
RFPAX
AND ER
|
|
TO
BE DONE BY 1G AGENTS
|
C/<AIRLINE
CODE>* PNR
|
C/<AIRLINE
CODE>/OK
|
|
R.PAX
& ER
|
IMPORTANT NOTES:
1. WHEN DIVIDING A PNR,
ALWAYS REMEMBER TO CHECK FOR VENDOR LOCATOR (AIRLINE PNR) IN BOTH THE PNRS.
2. CHANGES SHOULD BE MADE
ONLY AFTER ALL THE PNRS HAVE RECEIVED THE VENDOR LOCATOR.
3. ALWAYS REMEMBER TO
CHECK FOR O* SIGN BESIDE THE ARRIVAL TIME AFTER CREATING PNRS WITH HS SEGMENTS.
4. WHILE PRICING, IF
THE SYSTEM DOES NOT AUTO PRICE THE ITINERARY , CHECK FARE RULES FOR SALES
RESTRICTIONS, TRAVEL RESTRICTIONS , COMBINATIONS, CHILD DISCOUNT ,STOPOVERS
ETC.
5. ALWAYS REMEMBER TO
CHECK QUEUES FOR HX ,UC , UN , UU , US , NO SEGMENTS AND REMOVE THEM .
YOU CAN FIND THE QUEUE DESCRIPTION BY
ENTERING H/PAQ.
6. CHECK FOR VENDOR
REMARKS FOR MESSAGES FROM AIRLINES BY CHECKING Q/16 BEFORE ISSUING THE TICKET.
THANKS FOR CHOOSING GALILEO!!!






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